Terms of service

Last updated 21 October 2026.

By using hideandsniff.com or placing an order, you agree to these terms.

Orders and prices

Prices are shown in Australian dollars for Australia and US dollars for the United States, and include free shipping. We'll confirm your order by email. If something goes wrong with an order, such as a pricing error, we'll contact you and refund you in full if we can't fulfil it.

Using the products

Snuffle mats are for supervised play. Use dog-safe foods only and pick the mat up if your dog starts chewing it.

Refunds

See our refund policy and guarantee. Nothing in these terms limits your rights under the Australian Consumer Law or other consumer laws that apply to you.

Shipping

See our shipping policy.

The site

The words, illustrations and design on this site belong to Hide & Sniff. Please don't copy them.

Governing law

These terms are governed by the laws of Victoria, Australia.

Contact

Questions? Get in touch through our contact page.